Job Vacancy: Mediation Administrator

12:48 | Friday, 8. December, 2017

Status: Finished

Position: Mediation Administrator

No. of Positions: 1

Place of Work: Mitrovica, Str. ‘’Sami Frasheri/Nemanjina’’, No.52


Alternative Dispute Resolution Center – Mediation Center Mitrovica is searching for a Mediation Administrator.

Working under direct supervision of ADRC Programme Managers and in a highly motivated team, the Mediation Administrator will be responsible to:

  • Facilitate the overall mediation casework;
  • Receive court/prosecution and out-of-the court referred cases;
  • Communicate with parties, mediators and court/prosecution;
  • Open the cases for mediation and organize mediation sessions and other mediation informatory activities for the parties;
  • Coordinate the infrastructure and details for mediation services;
  • Schedule and manage the cases;
  • Assist mediators on the preparation of the documentation of the mediation cases;
  • Administrate all documents/files related to the cases referred to mediation;
  • Keep the track of all necessary information in regard to mediation;
  • Draft monthly reports/monthly statistics for the mediation casework;
  • Promote the usage of mediation amongst the communities/plan and realize public outreach activities;
  • Communicate the mediation process to the all interested parties/serve as focal point for the mediation casework;
  • Perform other related duties/tasks delegated by the Programme Managers; 



  • Recognized academic degree, preferably in a relevant field;
  • Knowledge of the legal framework on mediation;
  • Work experience in administrative environments;
  • Professional communication skills, both verbally and in writing;
  • Computer skills (Microsoft Office);
  • Fluency in Albanian; knowledge of English and/or Serbian is an asset;
  • Able to work independently, as a team member and under pressure;


How to apply:

To apply, please send the following documents to info@localhost

  • Curriculum Vitae;
  • Motivational letter (specifying, your relevant qualifications for this specific position and your work motivation)


Please use “Mediation Administrator – Job Application” as the subject of your email.


DEADLINE: 12.12.2017